Marisa Benson

Marisa BensonMarisa Benson is the Associate Vice President for Project and Process Management in the Division of Information Technology. She is accountable for designing and implementing IT processes that begin with service design and strategic governance, continue through a well-defined and consistently-practiced project management methodology, and culminate in a transparent and data-driven process for service transition and operations. Marisa leads the effort to manage NIU’s enterprise IT project portfolio, following best practices in both project and service management.

In her role, Marisa manages DoIT’s full-time project managers, service managers, training and testing specialists, and marketing and communication staff. In addition, she works with IT professionals across campus to create a collaborative environment of IT support for all of NIU’s students, faculty and staff.

Marisa came to NIU from Emory University in Atlanta in 2014, where she worked for nearly thirty years in positions including application development, system administration, instructional technologies, project management, and IT service management. She has earned a Bachelor of Arts in History from Duke University, a Master’s in Historic Preservation from Georgia State University, a Master of Science degree in the History of Science and Technology from the Georgia Institute of Technology, and a Juris Doctor from Georgia State University.